Frequently Asked Questions (FAQ)

1. Do you offer free shipping?

Yes! We provide free standard shipping on all orders within the United States.

2. How long does shipping take?

Orders are processed within 1–2 business days. Delivery usually takes 5–12 business days, depending on your location.

3. Can I return or exchange an item?

Absolutely. We have a 30-day return policy. Items must be unused, in their original packaging. Please contact us before returning your order.

4. How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number to follow your package.

5. What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Shop Pay.

6. Do you ship internationally?

Currently, we only ship within the United States. We’re working on expanding to more regions soon!

7. How can I contact customer support?

You can email us anytime at support@lozarr.com
. Our team will reply within 24 hours.